Fastrack Security Terms & Conditions

By purchasing or using this service, you agree to the following terms and conditions:

  1. Third-Party Supplier
    Fastrack Security is provided by us as a third-party supplier and is facilitated in partnership with the airport in which the booking is valid for. While we offer the booking service, the management, operation, and delivery of Fastrack Security remains the sole responsibility of the airport in which the booking is made. Any issues relating to the availability or operation of the service should be directed to the respective airport authority.

  2. Service Overview
    Fastrack Security is intended to provide expedited access through airport security checkpoints. However, availability and operational efficiency may vary depending on airport-specific conditions, security protocols, or unforeseen circumstances.

  3. Non-Refundable Service
    In the event that the Fastrack Security service is unavailable for any reason, including but not limited to operational disruptions, changes in airport security measures, or force majeure events, no refunds will be issued. By purchasing this service, you accept this condition.

  4. Service Limitations
    Fastrack Security does not guarantee immediate or expedited clearance, as security wait times are subject to factors outside of our control, such as peak travel periods, additional screenings, or emergency protocols implemented by the airport. You should always take this into consideration and allow enough time to pass through security checkpoints.

  5. Eligibility for Use
    Access to Fastrack Security is non-transferable and valid only for the traveller(s) and date(s) specified at the time of purchase. All travellers must comply with the airport’s security regulations to utilise the service.

  6. Suitability for Use

    Professional Flight Solutions Ltd would advise that the Fastrack Security product is not suitable for people travelling with young infants, or persons requiring additional mobility support. There are alternative options for these groups of travellers.

  7. Changes and Cancellations
    Fastrack Security purchases are final and cannot be cancelled or modified. Any alterations to travel plans that affect the use of the service will not entitle the purchaser to a refund or credit.

  8. Liability Disclaimer
    As a third-party supplier, we accept no liability for missed flights, delays, or any travel disruptions arising from the unavailability or operational changes of the Fastrack Security service. Responsibility for the operation of the service remains solely with the airport where the booking is made.

By using or purchasing Fastrack Security, you acknowledge that you have read, understood, and agreed to these terms and conditions.