Our Station Management and Flight Supervision services have been a core part of our business since our opening in 2018. They encompass all your passenger and cargo requirements, supervising and working with your handling agent to ensure the smooth operation of your aircraft from start to finish.

Professional Flight Solutions are experienced in assisting airlines with start-up procedures for carriers new to UK airports, from dealing with the Department of Transport and Civil Aviation, through to negotiating with airport authorities. We are able to provide, research on and negotiate with any number of service providers on your behalf. These include, aircraft handling agents, cleaning, catering, security companies, hotels, crew transport and aircraft maintenance support. We will ensure the contractual agreements between you and your supplier companies are complied with once set in place and we will oversee and work with all these partners during your aircraft operations at UK airports. We offer our service full or part time, daily or a flight by flight basis and always to suit your needs, depending on the level of support you require.

On the day of departure for flight supervision, we facilitate pre and post flight procedures that include:

• Supervision of ramp, operations and check-in, plus third party suppliers such as fuel, cleaning, catering & security.

• Collection of revenue such as upgrades, extra legroom and excess baggage charges, if required.

• Crew liaison and escorting including the preparation of documentation such as flight plans.

• Supervision of cargo loading and unloading and delivery to the cargo warehouse, including security escorting if required.

• Arrangement and supervision of crew transport.

• Post flight collection of documentation such manifests, tech logs, load plans, load sheets, fuel receipts and cargo paperwork.

• Slot time advice, negotiation and changes.

• Meeting and escorting of crew including immigration fast track for arriving operating crew.

• Ensuring airline awareness and branding is delivered at all times.

• Detailed flight reporting to suit your requirements.

• Engineering services such as AOG spares collection via our own courier services.

• Escorting of Engineers on an emergency basis for AOG including ID application.

• Working with your handler in load planning, check-in / DCS set-up and ensuring appropriate messages such as LDM, CPM, UCM etc.. are all sent. PNL download, reserve seat lists and PRM's are all actioned.

• We are able to prepare and upload manual crew APIS data to the UK Home Office on your behalf.

• Negotiation and arrangement of crew hotel accommodation in the local area and any transportation required to and from this accommodation and also inter airport crew transport requirements within the UK for moving crews around with our ground transport partners.

• We provide that vital link between your head office / operations department and the destination airport, quickly resolving problems and improving both the image and efficiency of the operation.